Privacy policy

Last updated: March 11, 2026

Family Drivn operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Family Drivn is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de‑identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details

Name
Email address
Shipping address
Billing address
Phone number

Financial information

Payment card details
Transaction confirmations
Payment method details

Account information

Login credentials
Preferences and settings

Transaction information

Products viewed or purchased
Cart activity
Purchase history

Communications with us

Messages you send to customer support
Responses to surveys or promotions

Device information

IP address
Browser type
Device identifiers

Usage information

Pages viewed
Interactions with our website
Navigation behavior

Email Collection, Discounts, and Promotions

We may collect your email address through forms on our website, including pop‑up sign‑up forms offering a discount code for first‑time customers.

When you voluntarily provide your email address through these forms, you may receive:

A one‑time discount code for use on our store
Marketing emails
Updates about new products or collections
Announcements about promotions or giveaways
Updates about Family Drivn content or announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

Giveaways and Promotions

From time to time, Family Drivn may host giveaways, sweepstakes, or promotional campaigns.

When you participate in these promotions, we may collect information such as:

Name
Email address
Social media usernames
Other information required to administer the promotion

This information may be used to:

Contact winners
Administer the promotion
Send updates or marketing communications (if permitted by law)

Participation in giveaways is voluntary.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you

When you:

make a purchase
subscribe to our emails
enter a giveaway
contact us

Automatically through the Services

Including through:

cookies
device identifiers
analytics tools
browser data

From our service providers

Including Shopify and other technology providers who support our store operations.

How We Use Your Personal Information

Depending on how you interact with our Services, we may use personal information to:

Provide and Improve Services

Process orders and payments
Fulfill shipments
Provide customer support
Improve website performance

Marketing and Communications

Send promotional emails
Provide updates about new products or collections
Announce promotions or giveaways
Share Family Drivn content and updates

Security and Fraud Prevention

Detect fraudulent activity
Protect customer accounts
Maintain website security

Legal Compliance

Comply with legal obligations
Enforce policies and terms

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

remember items in your cart
understand how visitors use our website
improve site performance
support marketing and promotions

You can control cookies through your browser settings.

Disabling cookies may affect certain features of the website.

How We Disclose Personal Information

We may disclose personal information to trusted third parties including:

Shopify (our e‑commerce platform provider)
payment processors
shipping providers
email marketing providers
website hosting services
technology partners supporting our store operations

These parties only process your information to help us provide services.

We may also disclose personal information if required to comply with applicable laws or legal requests.

Relationship with Shopify

Our store is hosted on Shopify Inc., which provides the online e‑commerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on secure servers behind a firewall.

You can read Shopify’s privacy policy here:

https://privacy.shopify.com

Third‑Party Websites and Links

Our website may contain links to third‑party websites or social media platforms.

We are not responsible for the privacy practices of these third‑party sites. We encourage you to review their privacy policies before providing personal information.